Cookie Policy

1. Introduction

This Cookie Policy explains how Jolly Clothing Ltd, trading as Charity Printwear ("we", "our" or "us"), uses cookies and similar technologies when you visit our website.

Cookies help us provide a secure, reliable and user-friendly experience. They also help us understand how visitors use our website so that we can continue to improve our products, services and online experience.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

Cookies allow websites to recognise your device and remember certain information about your visit.

Cookies can:

• remember your preferences;
• keep you signed in;
• remember items in your basket (where applicable);
• help websites function correctly;
• improve security;
• measure website performance;
• provide anonymous usage statistics;
• support relevant advertising.

Cookies themselves do not usually identify you directly, but they may be associated with other information that identifies you.

3. Why We Use Cookies

We use cookies for several important reasons.

These include:

Website Functionality

To ensure that our website operates correctly and provides the services you expect.

For example:

• remembering cookie preferences;
• maintaining secure sessions;
• improving website performance;
• remembering form information where appropriate.

Website Performance

Cookies help us understand:

• which pages are visited most often;
• how visitors navigate our website;
• where improvements can be made;
• which products receive the greatest interest.

This information helps us continually improve Charity Printwear.

Analytics

Analytics cookies allow us to measure website performance by collecting statistical information about visitor behaviour.

Analytics may include information such as:

• pages viewed;
• time spent on pages;
• referring websites;
• approximate location;
• browser type;
• device type.

Where possible, this information is aggregated and does not directly identify individual visitors.

Advertising

Advertising cookies help us understand the effectiveness of our marketing activities.

These cookies may be used to:

• measure advertising performance;
• understand customer journeys;
• improve future advertising campaigns;
• display more relevant advertisements.

Advertising technologies may be provided by carefully selected third-party providers.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

Without these cookies certain parts of the website may not function correctly.

Examples include:

• security cookies;
• load balancing;
• fraud prevention;
• cookie consent preferences;
• session management.

These cookies do not require your consent.

Functional Cookies

Functional cookies help remember choices you make while using our website.

Examples include:

• preferred settings;
• language preferences;
• saved information;
• user experience improvements.

Depending upon their purpose, these cookies may require your consent.

Analytics Cookies

Analytics cookies allow us to understand how visitors use our website.

These cookies help us improve:

• navigation;
• product information;
• quotation processes;
• customer journeys;
• website performance.

Analytics cookies are only used where you have provided consent where required by law.

Advertising Cookies

Advertising cookies may be used to measure advertising effectiveness and improve the relevance of advertisements shown to you.

These cookies may be placed by us or trusted advertising partners.

They are only used where you have given appropriate consent.

5. Third-Party Cookies

Some cookies used on our website are provided by trusted third parties who assist us in providing our services.

These may include providers of:

• website analytics;
• advertising measurement;
• payment processing;
• website functionality;
• video content;
• customer communication tools.

We carefully select providers who are expected to process information responsibly and in accordance with applicable data protection laws.

As our website evolves, additional third-party services may be introduced. Our cookie consent platform will always provide an up-to-date list of the cookies currently in use.

6. Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to make choices about the cookies we use.

You can choose to:

• accept all cookies;
• reject non-essential cookies;
• customise your preferences.

Your preferences will be remembered for future visits, subject to the duration of the relevant cookie.

You may change or withdraw your consent at any time using the cookie management tools available on our website.

7. How Long Cookies Remain on Your Device

Cookies may remain on your device for different lengths of time depending on their purpose.

Session Cookies

Session cookies are temporary and are automatically deleted when you close your web browser.

They are commonly used to:

• maintain secure browsing sessions;
• remember information while completing forms;
• support essential website functionality.

Persistent Cookies

Persistent cookies remain on your device for a defined period after you leave our website.

They may be used to:

• remember your preferences;
• recognise returning visitors;
• improve your browsing experience;
• analyse website usage over time.

The lifespan of each cookie varies according to its purpose. Specific retention periods are available through our cookie consent platform.

8. Managing Your Cookie Preferences

You are in control of your cookie preferences.

When you first visit our website, you will be given the opportunity to choose which categories of non-essential cookies you would like to allow.

You can update your preferences at any time using the cookie settings available on our website.

If you disable certain categories of cookies, some features or functionality may not operate as intended.

9. Browser Controls

Most web browsers also allow you to manage cookies directly through your browser settings.

You can usually:

• view stored cookies;
• delete existing cookies;
• block future cookies;
• receive notifications when cookies are placed.

Each browser manages cookies differently, so we recommend referring to your browser's help documentation for instructions specific to your device.

Please note that disabling essential cookies may affect the functionality and security of certain areas of our website.

10. Future Technologies

We continually review and improve our website to provide the best possible customer experience.

As part of this process, we may introduce additional technologies that perform similar functions to cookies, including technologies used to:

• improve website performance;
• analyse customer behaviour;
• enhance website functionality;
• measure the effectiveness of advertising;
• improve online security.

Where required by law, we will obtain your consent before using these technologies.

Our cookie consent platform will always provide the most up-to-date information about the technologies currently in use.

11. International Data Transfers

Some of the third-party services that support our website may process information outside the United Kingdom.

Where this occurs, appropriate safeguards are implemented to ensure your information continues to receive an appropriate level of protection in accordance with UK GDPR.

These safeguards may include:

• UK adequacy regulations;
• International Data Transfer Agreements (IDTAs);
• Standard Contractual Clauses (SCCs);
• other legally recognised transfer mechanisms.

Further information is available upon request where appropriate.

12. Security

Although cookies themselves generally contain limited information, we take website security seriously.

We use appropriate technical and organisational measures designed to protect our website and the information processed through it.

This includes maintaining secure website infrastructure, monitoring website performance and reviewing our technologies on an ongoing basis.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Those websites operate independently of Charity Printwear and have their own privacy and cookie practices.

We encourage you to read the relevant privacy and cookie policies before providing any personal information to third-party websites.

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes in legislation;
• improvements to our website;
• new technologies;
• changes to third-party providers;
• operational developments.

The latest version will always be published on our website together with the version number and revision date shown at the beginning of this document.

15. Related Policies

This Cookie Policy should be read together with our:

• Privacy Policy
• Website Terms of Use
• Terms & Conditions of Sale
• Artwork & Intellectual Property Policy
• Delivery & Returns Policy

Together these documents explain how we operate our website and how we collect, use and protect information.

16. Definitions

For the purposes of this Cookie Policy:

• "Cookie" means a small text file placed on your device by a website.
• "Session Cookie" means a temporary cookie that is deleted when your browser session ends.
• "Persistent Cookie" means a cookie that remains on your device for a specified period.
• "Consent" means your freely given, specific, informed and unambiguous agreement to the use of non-essential cookies where required by law.
• "Website" means www.charityprintwear.co.uk and any associated online services operated by Jolly Clothing Ltd.